Harris' highly skilled System Support Engineering Teams are recognized within commercial and government communities as a leader in providing high-quality Technical Documentation and Training services. By partnering with our customers from system concept throughout the life cycle of any program or product, we enable our customers to maximize the usefulness of their system while maintaining a sound business case for their investment.
Our experience and capabilities are broad enough to handle any size or type of technical documentation effort. Our authors and equipment specialists fulfill documentation requirements in support of products, systems, and equipment that require a broad understanding of computer sciences and electrical and electromechanical technologies. During the course of program performance, these individuals provide detailed source data research, document development, and data validation. Our staff is fully knowledgeable of all current documentation standards and specifications and can provide our customers with military standard compliant technical manuals or with best commercial practice manuals depending on the customer requirement.
Harris' professional staff of training specialists design, develop and present end-to-end multimedia, instructor-led, or blended training solutions. Harris is a leader in the development of high-quality interactive courseware that ensures operators and maintenance technicians perform their jobs safely and effectively. Our trainers construct comprehensive training programs utilizing Instructional System Design (ISD) models. This approach allows Harris to effectively merge detailed Commercial-Off-The-Shelf (COTS) hardware, system maintenance, and software training modules with state-of-the-art, multimedia technologies and/or more traditional training solutions to effectively meet our customers' needs.